When A Death Occurs
When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.
At Home or at Work
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person's physician if he or she was under a doctor's care. If the death occurs at home with family or friends present, and the person is under a physician's care, the family will want to call us directly.
However, if the death occurs in a residence and no one is there at the time of death, the police will need to be notified and respond to the residence before the deceased is removed from their home.
If in any case you are not sure of who to notify or what to do, you may call 250-426-3132, and we'll assist you in notifying the proper agencies.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital or nursing home, the professional staff cannot inform the funeral home on your families behalf. The executor/executrix must be the person to authorize the funeral home to take your loved one into their care. We suggest you contact the funeral home immediately, so you've got the reassurance you need that all is taken care of properly.
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. The coroner/doctor will be notified by hospice. It is always a good idea for the executor/executrix to contact us immediately so that we will be able to arrange to bring your loved one into our care once you are ready for us to do so.
Widening the Circle
Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.
While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.
The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you. Others you will need to call are:
- Family members and friends
- Clergy or other spiritual advisors
Those Important Questions
If there is no pre-arrangement in place, there are several other questions that you may have to have answered in regards to the death of your loved one:
- Do I have to have embalming?
- Do I need to purchase a casket?
- What about cemetery arrangements?
- Does the family have to engage the services of a minister?
- What type of service should we have?
By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at 250-426-3132.
However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at 250-426-3132 to learn more about pre-arranging.
What to Expect When You Arrive at the Funeral Home
One of the first things the funeral director will do is to provide you with your options for cremation or burial and the costs involved. He or she will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.
This process may include:
- Obtaining an original death certificate for your loved one
- Scheduling the location, date and time of the service or burial
- Selecting a casket, urn and/or other items
- Preparing an obituary notice
- Scheduling vehicles
- Selecting pallbearers
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.
We’d like you to bring any photos, a favorite song, or memorabilia so that you and your funeral director can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.
Our funeral directors will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this Web site. The funeral director will discuss personalization with you during your arrangements meeting.
The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.
- Full legal name - Home address
- Social Insurance Number
- Date of birth
- Place of birth
- Father's full name and birthplace
- Mother's maiden name (plus full given name(s)) and birthplace
- Recent Photograph
- Place of burial (if applicable)
- Clergy name and phone number
- Survived by information (name and relationship)
- Insurance policies (if applicable)
A staff member of McPherson Funeral Service will be honored to explain all of the options available to you.